1. Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of Promise Revival's website, products, and services ("Services"). By accessing or using our Services, you agree to these Terms and our Privacy Policy.

2. Account Registration

To use certain features of our Services, you must create an account. You agree to:

• Provide accurate and complete information
• Maintain the security of your password
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

We reserve the right to refuse service, terminate accounts, or remove content at our discretion.

3. Product Information and Pricing

We strive to provide accurate product information and pricing. However, we cannot guarantee that all information is error-free. We reserve the right to:

• Correct any errors in pricing or product information
• Change prices without prior notice
• Limit quantities of products purchased
• Refuse or cancel orders for any reason

4. Orders and Payment

4.1 Order Acceptance

Your order constitutes an offer to purchase our products. We accept your offer by processing your payment and shipping your order.

4.2 Payment Methods

We only accept M-Pesa buy goods and services payment method. All payments are processed securely.

4.3 Pricing and Taxes

All prices are in Kenya Shillings (Kes) unless otherwise stated. Prices include shipping and handling.

5. Shipping and Delivery

Shipping times and costs vary based on your location. We are not responsible for:

• Delays caused by shipping carriers
• Customs delays or import duties
• Incorrect shipping information provided by you

6. Returns and Refunds

Please refer to our Return Policy for detailed information about returns, exchanges, and refunds. We accept returns within 30 days of delivery for eligible items.

7. Intellectual Property

All content on our website, including text, graphics, logos, and images, is our property or the property of our licensors and is protected by copyright and trademark laws.

You may not:

• Copy, modify, or distribute our content without permission
• Use our trademarks without authorization

8. User Conduct

You agree not to:

• Use our Services for any illegal purpose
• Interfere with the proper functioning of our Services
• Submit false or misleading information

9. Limitation of Liability

To the maximum extent permitted by law, Promise Revival shall not be liable for:

• Any indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Damages exceeding the amount you paid for products

This limitation applies regardless of the legal theory (contract, tort, or otherwise).

10. Indemnification

You agree to indemnify and hold harmless Promise Revival and its affiliates from any claims, damages, or expenses arising from:

• Your use of our Services
• Your violation of these Terms
• Your violation of any rights of a third party

11. Termination

We may terminate or suspend your access to our Services immediately, without prior notice, for any reason, including if you breach these Terms.

12. Changes to Terms

We may update these Terms from time to time. We will notify you of significant changes by posting the new Terms on our website. Your continued use of our Services after changes constitutes acceptance of the new Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Kenya, without regard to its conflict of law provisions.

14. Contact Information

For questions about these Terms, please contact us:

15. Miscellaneous

• If any provision of these Terms is held invalid, the remaining provisions will remain in effect
• Our failure to enforce any right or provision will not be considered a waiver
• These Terms constitute the entire agreement between you and Promise Revival